F.A.Q.

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Game rules

The escape room offers space for 5 to 10 players per game. Should you want to play with a group larger than 10 people, you can split the group into multiple teams. Escaping with more than 10 people in one game is not possible.

This escape room is available in both Dutch and English. When you're making a reservation, make sure to set the "language"-option to the preferred language.

You need to be +18 years old to be locked up by yourself. We do detain crooks aged 14 to 18 when accompanied in their cell by an adult. This means that a group must always consist of 5 adults and can only contain a maximum of 5 minors. When making a reservation, make sure to tell us how many minors between 14-18 you are bringing.

The escape room takes up to 60 minutes. The entire experience lasts 90 minutes.

You're safe. We keep an eye on the game using security cameras. Should anything happen, we will come to help you. All our cells are equipped with an emergency button with which you can free yourself in case of an emergency.

Drug and / or alcohol use and intoxication is prohibited. If any team member is under the influence of alcohol or drugs they will be turned away and no refund will be given.

There are no puzzles that require brute forcing. The classic escape room rule applies: if it's not moving it’s not supposed to move.

As an escape room player you have the noble task of keeping your adventure a secret. Of course we like it when you tell others about the experience you have had with us, but keep the details and solutions of the puzzles to yourself. You can spoil the fun and surprise for others by giving too much away. Also, taking photos, videos or audio recordings is strictly forbidden in prison. We have lockers available where you can safely store your phone.


Bookings

Booking extra players is no problem! As long as the amount of players remains a maximum of 10 people, send us an email at info@bijlmerbajesontgrendeld.nl and we will happily change your reservation for you. You will receive a confirmation email along with additional payment instructions. Do make sure you always mail us these changes in advance!

Cancellation and reduction of participants can be done free of charge and are fully refunded up to 72 hours prior to your game. Send us an email at info@bijlmerbajesontgrendeld.nl and we will change your booking. In case of cancellations or changes within 72 hours the money can not be refunded.

Cancellation and reduction of participants can be done free of charge and are fully refunded up to 72 hours prior to your game. Send us an email at info@bijlmerbajesontgrendeld.nl and we will change your booking. In case of cancellations or changes within 72 hours the money can not be refunded.

The reservation confirmation can be used as an invoice. If you click on the button 'View reservation' at the bottom of the confirmation email, you will find your booking with the VAT amount specified. During the booking process you can fill in all required information for internal administration in the 'Company details' field. Do not hesitate to send us an email at info@bijlmerbajesontgrendeld.nl should there be any particularities.

It is not possible to pay afterwards. The payment for the full booking and / or additional participants must be paid in advance online.

There is no possibility to pay by card or cash at the location. The payment for the full booking and / or additional participants must be paid in advance online.

You can book games one at a time through our website. Of course, you may book them one by one yourself, but you can always send us an email info@bijlmerbajesontgrendeld.nl and we will happily assist you.


Miscellaneous

The escape room is opened every Thursday to Sunday. You can reach us through email and by phone on every day of the week.

You can wear what you like best. During your escape attempt you do not have to perform any physical or sporting activities.

Yes! If your group arrives early, you just want to hang out or there are two teams that need to wait for each other: you can take a seat in our new lounge area to chat and play a little game.

Restaurant A Beautiful mess is located on the courtyard of the prison. Check out their opening hours and make a reservation through their website.

Of course! There is a free parking lot at the entrance of the prison. In the unlikely event that this parking lot is full, you may park your car in the streets surrounding the prison for a small parking tariff. Through this link you can view the different options.

If you come by public transport you can take the metro 51, 53 or 54. These all stop at Spaklerweg station. This is the nearest stop, from here you have to walk about 5 minutes from the station. Walk out of the station towards the H.J.E. Wenckebachweg. Once outside, you will see a footpath on your right, which will take you past the prison. At the end you will reach the parking lot in front of the main building.

Yes, we are wheelchair-accessible, but please call us on +31683572380 to discuss the possibilities.

View the complete travel directions at our contact page.