Terms & conditions
RESERVATION
Reservations can only be done online via bijlmerbajesontgrendeld.nl
After making a booking a confirmation will be sent by e-mail. If this confirmation e-mail is not received, the reservation is not recorded. Please note that the confirmation e-mail will occasionally end up in the spam folder. No confirmation e-mail? Please contact info@bijlmerbajesontgrendeld.nl as soon as possible after booking.
CANCELLATION
Cancellation is only possible via the e-mail address: info@bijlmerbajesontgrendeld.nl.
Cancellation is free of charge up to 72 hours before the game. Thereafter, refund is unfortunately no longer possible. A cancellation is only valid on confirmation within 72 hours. In the event of a change of fewer participants, a refund is possible up to 72 hours before the game, see the volume discount stated on the website.
Bijlmerbajes Ontgrendeld has the possibility to change the booking up to 24 hours before the start. In the event of a cancellation on our part, the entire purchase amount will be refunded within 30 days. Refunds will only take place in the manner indicated by the organization. Service costs or other (consequential) damages, direct or indirect, are not reimbursed.
FORCE MAJEURE
Bijlmerbajes Ontgrendeld can cancel or change a reservation up to 1 hour prior to a booking in case of force majeure. ‘Force Majeure’ should be interpreted broadly in that context and includes, among other things, illness and / or cancellation of the artist(s), strikes, fire, bad weather conditions etc. In case of a cancellation on our part, the entire purchase amount will be refunded within 30 days. Refunds will only take place in the manner indicated by the organization. Service costs or other (consequential) damages, direct or indirect, are not reimbursed.
LIABILITY
Participation is entirely at your own risk. The organization is not liable for any damage, material or immaterial, that the participant may suffer as a result of the participation. The organization is not liable for loss, theft or damage to property.
The participant declares that he is familiar with the fact that participation requires good health in both psychological and physical sense, and declares that he meets this requirement.
AGE
Children aged between 14 and 18 are only admitted under the supervision of a person aged 18 or older. Children younger than 14 are not admitted.
ALCOHOL / DRUGS
Drug and / or alcohol use is prohibited during the game.
If at the start of the game an employee of Bijlmerbajes Ontgrendeld doubts the condition of a participant, the employee has the right to refuse this participant without refund.
RECORDING EQUIPMENT
Digital cameras, (digital) video cameras / camcorders and other (sound) recording equipment are not permitted. Telephones must be stored in the organization’s designated lockers on the premises.
FINAL PROVISION
Dutch law is exclusively applicable to these general terms and conditions.
November 2018. These terms and conditions are subject to change.
For the complete terms and conditions, click here.